Industry/Channel: Home Improvement Retail
Overview
Australia’s leading supplier of outdoor water garden equipment, Aquatec, collaborated with AHM to deliver in-store training for retail team members. This training aimed to deepen their knowledge of Aquatec’s product range, helping them engage more effectively with customers and boost sales.
Services Provided
- In-Store Training for Retail Team Members
- Product Education Sessions
The main challenge for this project was ensuring our trainers had a thorough understanding of Aquatec products so they could deliver effective and valuable training sessions at the retail outlet.
The client was pleased with both the volume and quality of the training provided. In-store team members gave positive feedback on how the sessions enhanced their product knowledge and confidence, which was communicated back to Aquatec.
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